We know that today's park and recreation professionals want to reach their professional goals through education that fits their lifestyles, whether through classroom training, conference education events or fully online. NRPA supports the membership by providing an array of online learning opportunities. Tailored educational courses are offered in the following areas:
If you wish to view and search a full listing of our online learning offerings, please check out the online learning catalog.
Current Courses - Revenue and Customer Service
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2019 NRPA Live Complete Conference PackageContains 28 Product(s)
The 2019 NRPA Live complete package (1.8 CEUs) includes all three days of live streaming with a total of nine full education sessions and five speed sessions. This package also includes access to recordings of an additional nine full education sessions and five speed sessions. These recorded sessions will be available following the live streamed event.
Conducting a Successful Grant Search to Fund Your ProjectContains 4 Component(s), Includes Credits
This overview will help take the mystery out of grant searches, highlighting several online tools, searches, and techniques you can use to help locate grants, plus share a few tips from funders on key metrics that can either elevate or kill your chances!
Grantmaking Success: A Conversation with FundersContains 4 Component(s), Includes Credits
This panel of various funders will discuss application processes, evaluation criteria, the importance of measurable outcomes, and strategies to ensure project success throughout the project period. This session will help identify the keys to your fundraising success!
NRPA Live 2018 Speed Sessions Volume 2Contains 8 Component(s), Includes Credits
This product includes 3 speed sessions recorded from the NRPA 2018 Annual Conference: Fantastic Female Recreation Leaders and Where to Find Them; The Public's Health Agency: Parks and Recreation's Critical Role in Communities; and Unlock your Fundraising Future: 10 Rules for Attracting - and Sustaining - Donors to your Mission
How to Raise Prices without Making Users MadContains 4 Component(s), Includes Credits
The session will apply behavioral economic principles to the pricing of park and recreation services. The essential concepts of adaptation level theory, assimilation-contrast theory, reference price theory, and prospect theory which provide the framework for these principles will be explained.
Marketing and Communication for Parks and Recreation CertificateContains 4 Product(s)
NRPA's Marketing and Communications Certificate was developed to develop basic skills for the park and recreation professional tasked with delivering messaging for their agency. The courses included in this certificate take you on a path toward developing your own strategic marketing and communications plan, applying material through an interactive worksheet that allows you to investigate case studies while also applying the concepts to your own context.
CPRP Preparation: CommunicationsContains 3 Component(s), Includes Credits
The Communications Module provides instruction to professionals on many of the communications aspects of park and recreation including: Internal and external communications, and strategic planning for communications.
CPRP Preparation: Human ResourcesContains 3 Component(s), Includes Credits
The Human Resource Module provides instruction to professionals on many of the human resource aspects of parks and recreation including: recruiting, reviewing applications, interviewing, supervising, schedule development , and final recommendations
CPRP Preparation: FinanceContains 3 Component(s), Includes Credits
The Finance Module provides instruction to professionals on many of the financial aspects of parks and recreation including: purchasing, budgeting, alternative funding, cash handling practices, together with the collection of financial and operating data.
Budgeting and Finance for Aquatic ManagementContains 3 Component(s), Includes Credits
This course provides an understanding of the fundamentals for budgeting and finances as they relate to aquatic management. Candidates will be introduced the essential topics for AFO Renewal (Group B)
2016 Customer Service and Employee Relations BundleContains 4 Product(s)
This bundle includes a track of sessions recorded from the 2016 NRPA conference related to customer service and employee relations. As described in these sessions, these two concepts go hand-in-hand.
Is your BUT too Big?Contains 3 Component(s), Includes Credits
A culture of excuses is not helping our current conditions. Challenging conventional thinking and pushing beyond comfort zones, this intensive and spirited session promises to be provocative and insightful.
Leveraging Social Media as a Communications ToolContains 3 Component(s), Includes Credits
In this session, you'll learn why social media can become an essential tool for customer service, augmenting program value, engaging your community and getting your fans to help market your programs and services for you.
Signed, Sealed, Delivered: 7 Non-negotiables of Customer ServiceContains 3 Component(s), Includes Credits
While advanced communication both streamlines and complicates our lives, these seven customer service “nonnegotiables” will transport you and your team to a new level of service.