This overview will help take the mystery out of grant searches, highlighting several online tools, searches, and techniques you can use to help locate grants, plus share a few tips from funders on key metrics that can either elevate or kill your chances!

This package contains all of the Thursday sessions streamed live from the 2018 NRPA Annual Conference including: - Speed Sessions: Parks and Recreation: The New Status Symbol; WE GOT Engaged! Tips for Communicating Effectively with your Part-Time Workforce; and If You Don't Feed the Supervisors, They Eat the Staff - Grantmaking Success: A Conversation with Funders - Keepin' it REAL in Parks and Recreation - Revealing the Secrets of Successful Career Development - Conducting a Successful Grant Search to Fund Your Project

This is the complete package for the 2018 NRPA Annual Conferences streamed live from Indianapolis. This package includes all days with a total of 9 full education sessions and 3 speed sessions. This package also includes an extended conference experience by including an additional 9 full education sessions and 3 speed sessions recorded at conference added following the end of the live streamed event.

This panel of various funders will discuss application processes, evaluation criteria, the importance of measurable outcomes, and strategies to ensure project success throughout the project period. This session will help identify the keys to your fundraising success!

This package contains all of the Tuesday sessions streamed live from the 2018 NRPA Annual Conference including: - Welcome to Recreation & Parks / NRPA's Three Pillars​; - Keeping up with Capital Replacements; Crawl, Walk Run​​; and - "What's Past is Prologue": The Déjà Vu Health Case for Urban Parks in the US and the UK​​

The Basic CPRP Learning Pack includes: ​- CPRP Preparation Courses: Operations​ Finance​ Human Resources​ Programming​ Communications​ - CPRP Practice Examination​

The Communications  Module provides instruction to professionals on many of the communications aspects of park and recreation including: Internal and external communications, and strategic planning for communications.

The Human Resource Module provides instruction to professionals on many of the human resource aspects of parks and recreation including: recruiting, reviewing applications, interviewing, supervising, schedule development , and final recommendations

The Finance Module provides instruction to professionals on many of the financial aspects of parks and recreation including: purchasing, budgeting, alternative funding, cash handling practices, together with the collection of financial and operating data.

​This bundle includes four 2016 sessions that covered a range of marketing topics at the NRPA annual conference.

This session will focus on creating a unique marketing program that will help agencies grow their market share in their communities.

​So many professionals are juggling everything – administration, daily operations, facility needs, staff supervision – AND also are expected to fundraise! Who has time for that?

​This bundle includes a track of sessions recorded from the 2016 NRPA conference on topics related to leadership in parks and recreation.

This course provides an understanding of the fundamentals for budgeting and finances as they relate to aquatic management. Candidates will be introduced the essential topics for AFO Renewal (Group B)

​This bundle includes a track of sessions recorded from the 2016 NRPA conference related to customer service and employee relations. As described in these sessions, these two concepts go hand-in-hand.

​Take the time to evaluate the direction of your customer service and you may discover it's time to realign your compass!

A culture of excuses is not helping our current conditions. Challenging conventional thinking and pushing beyond comfort zones, this intensive and spirited session promises to be provocative and insightful.

In this session, you'll learn why social media can become an essential tool for customer service, augmenting program value, engaging your community and getting your fans to help market your programs and services for you.

Employees want to be happy, not engaged. Let's remove the buzzwords and create an environment that allows staff to do what you hired them to do - be successful!

While advanced communication both streamlines and complicates our lives, these seven customer service “nonnegotiables” will transport you and your team to a new level of service.