This overview will help take the mystery out of grant searches, highlighting several online tools, searches, and techniques you can use to help locate grants, plus share a few tips from funders on key metrics that can either elevate or kill your chances!

This panel of various funders will discuss application processes, evaluation criteria, the importance of measurable outcomes, and strategies to ensure project success throughout the project period. This session will help identify the keys to your fundraising success!

This product contains the speed sessions that were streamed and recorded from the NRPA 2018 Annual Conference.

This bundle includes sessions curated from the NRPA 2018 Annual Conference on the topic of design and maintenance.

With tightening purse strings, it is often necessary for the park and recreation professional to seek alternative sources of funding.

This product includes 3 speed sessions recorded from the NRPA 2018 Annual Conference: Fantastic Female Recreation Leaders and Where to Find Them; The Public's Health Agency: Parks and Recreation's Critical Role in Communities; and Unlock your Fundraising Future: 10 Rules for Attracting - and Sustaining - Donors to your Mission

From program access and reasonable modifications, to direct threat and undue burden, this session is going to roll ADA compliance into a nutshell for you.

The session will apply behavioral economic principles to the pricing of park and recreation services. The essential concepts of adaptation level theory, assimilation-contrast theory, reference price theory, and prospect theory which provide the framework for these principles will be explained.

NRPA's Marketing and Communications Certificate was developed to develop basic skills for the park and recreation professional tasked with delivering messaging for their agency. The courses included in this certificate take you on a path toward developing your own strategic marketing and communications plan, applying material through an interactive worksheet that allows you to investigate case studies while also applying the concepts to your own context.

The Basic CPRP Learning Pack includes: ​- CPRP Preparation Courses: Operations​ Finance​ Human Resources​ Programming​ Communications​ - CPRP Practice Examination​

The Communications  Module provides instruction to professionals on many of the communications aspects of park and recreation including: Internal and external communications, and strategic planning for communications.

The Human Resource Module provides instruction to professionals on many of the human resource aspects of parks and recreation including: recruiting, reviewing applications, interviewing, supervising, schedule development , and final recommendations

The Finance Module provides instruction to professionals on many of the financial aspects of parks and recreation including: purchasing, budgeting, alternative funding, cash handling practices, together with the collection of financial and operating data.

​This bundle includes four 2016 sessions that covered a range of marketing topics at the NRPA annual conference.

This session will focus on creating a unique marketing program that will help agencies grow their market share in their communities.

​So many professionals are juggling everything – administration, daily operations, facility needs, staff supervision – AND also are expected to fundraise! Who has time for that?

​This bundle includes a track of sessions recorded from the 2016 NRPA conference on topics related to leadership in parks and recreation.

This course provides an understanding of the fundamentals for budgeting and finances as they relate to aquatic management. Candidates will be introduced the essential topics for AFO Renewal (Group B)

​This bundle includes a track of sessions recorded from the 2016 NRPA conference related to customer service and employee relations. As described in these sessions, these two concepts go hand-in-hand.

​Take the time to evaluate the direction of your customer service and you may discover it's time to realign your compass!

A culture of excuses is not helping our current conditions. Challenging conventional thinking and pushing beyond comfort zones, this intensive and spirited session promises to be provocative and insightful.

In this session, you'll learn why social media can become an essential tool for customer service, augmenting program value, engaging your community and getting your fans to help market your programs and services for you.

Employees want to be happy, not engaged. Let's remove the buzzwords and create an environment that allows staff to do what you hired them to do - be successful!

While advanced communication both streamlines and complicates our lives, these seven customer service “nonnegotiables” will transport you and your team to a new level of service.