CAPRA Webinar Series: Prepare for NRPA Accreditation

What is CAPRA? What does it mean to become CAPRA Accredited? Participate in this webinar series — whether you are a professional, represent an agency or are a visitor (new and renewing) — to learn the answers to these questions and more. Information covered will help park and recreation professionals prepare to participate in the CAPRA process and visitors to serve on visit teams. The webinar series will cover a general overview of CAPRA and the accreditation process; the 10 sections of the CAPRA National Standards; guidelines for creating your self-assessment report and collecting your evidence of compliance; responsibilities of reviewers and visit team members; things to expect with your agency’s site or virtual visit; ways to get involved in CAPRA; and a list of resources to help you along the way.

  • CAPRA Series, #6: CAPRA Standards: Developing Your Self-Assessment Report

    Contains 2 Component(s) Includes a Live Web Event on 01/21/2021 at 2:00 PM (EST)

    This webinar will cover how to complete and submit the online self-assessment report via the CAPRA Application and Review Portal, including best practices on completing this step in the process.

    This session will cover how to create and assemble your self-assessment report using the CAPRA Application and Review Portal, including parts of the form; how to link to your evidence of compliance for each standard; and why it is important to use bookmarking and highlighting in your evidence. It also will include best practices for writing your responses and how the Commission Review Team (CRT) and Site Visit Team (SVT) will analyze and assess your report.


    Learning Objectives

    Following this session, learners will be able to:
    1. Understand all sections of the online self-assessment report.
    2. Identify best practices for completing and submitting your report.
    3. Determine guidelines on how the CRTs and SVTs will analyze and assess your report.




    NRPA Education online learning content is accessible for 180 days from the date of your registration. The learning content is available for registration for one year from the date of origination.

    Jane Miller

    CEO and Founder

    Jayne Miller Consulting

    Jayne Miller is the CEO and founder of Jayne Miller Consulting where she brings 35+ years of experience leading and managing parks and recreation agencies along with her dedicated work addressing diversity, equity, inclusion, and access in the field over the past 20 years. 

    She has served as Chair of World Urban Parks since September 2018 and has been a board member since the inception of World Urban Parks in 2015.  She has helped lead the organization’s growth with fellow board members and the organization’s CEO and Secretariat.

    From February 2018 – October 2020, Jayne served as President and CEO of the Pittsburgh Parks Conservancy (PPC), the non-profit partner to the City of Pittsburgh. During 2018 and 2019, Jayne lead the Conservancy’s work on the Restoring Pittsburgh Parks Initiative including the development of The Parks Plan, a long-term equitable investment strategy for the Pittsburgh Parks System, and the successful parks referendum on the November 2019 ballot, dedicating an additional $10M a year to Pittsburgh Parks for implementing The Parks Plan.  

    Prior to her time in Pittsburgh, Jayne served as the Superintendent of the nationally renowned and CAPRA accredited Minneapolis Park and Recreation Board (MPRB), November 2010 – February 2018. Under Jayne’s leadership the MPRB was recognized by the Trust for Public Land as the #1 Park System six years running, 2013-2018, and as a National Gold Medal Award Finalist three years, 2016-2018.  Jayne successfully led the organization’s efforts in developing and implementing equitable investment strategies for all MPRB capital & rehabilitation projects, recreation center funding, and an organization-wide Racial Equity Action Plan to address racial and economic equity needs across the park system.  In 2015 and 2016 Jayne championed and led the organization’s efforts developing and implementing the 20-Year Neighborhood Park Plan, 20-year equitable re-investment plan for the park system’s 160 neighborhood parks, and securing $11M annually for 20 years to implement the 20-Year Neighborhood Park Plan. 

    Under Jayne’s leadership, the PPC and the MPRB have been recognized for their work on social equity.  The Pittsburgh Parks Conservancy is the recipient of the National Recreation and Park Association’s 2020 Innovation in Social Equity Award and the Pennsylvania Recreation and Park Society’s 2020 Award of Excellence for the Restoring Pittsburgh Parks Initiative. The MPRB received the Minnesota Recreation and Park Association’s 2017 Award of Excellence for the 20-Year Neighborhood Park Plan.

    Jayne also serves on the board of City Parks Alliance, is a board member and faculty with the Indiana University Executive Development Program, and is Chair of World Urban Parks.  She also is a CAPRA Commissioner, Director of the Park Foundation School, and an American Academy of Park and Recreation Administration Fellow.   

    ​Jennifer G. Schleining

    CAPRA Accreditation Manager, National Recreation and Park Association

    National Recreation and Park Association

    Jennifer G. Schleining, CAPRA Accreditation Manager for the National Recreation and Park Association, oversees the strategic direction and day to day operations for the CAPRA Accreditation Program including management of the accreditation process for agencies and related educational programming.  She has a Bachelor of Arts degree in Art History with a minor in Classical Studies from the University of North Carolina at Greensboro, a Master of Arts degree in Curatorial Studies and Art in Contemporary Culture from Bard College, Center for Curatorial Studies and a Certificate in Meeting and Event Planning from the University of North Carolina at Charlotte, Continuing Education Department. Prior to NRPA Jennifer served for 5 years as a Credentialing Services Specialist for the American Society of Appraisers.  Prior to that she held various fundraising and development positions for organizations including The Corcoran Gallery of Art, the National Association for Music Education (NAfME), Give a Note Foundation, Tudor Place Historic Home and Garden and The Madeira School. 

  • CAPRA Series, #5: CAPRA Standards: Sections 6, 7, 8 and 10

    Contains 2 Component(s)

    This webinar covers CAPRA Standards provided in Sections 6.0 – Programs and Services Management; 7.0 – Facility and Land Use Management; 8.0 – Public Safety, Law Enforcement and Security; and 10.0 – Evaluation, Assessment and Research. This webinar provides an overview of each section plus examples of self-assessment and visit report responses.

    Join us for this 60-minute webinar, in which our presenters will explore the CAPRA Standards provided in Sections 6.0 – Programs and Services Management; 7.0 – Facility and Land Use Management; 8.0 – Public Safety, Law Enforcement and Security; and 10.0 – Evaluation, Assessment and Research. The overview of each section will include the number of fundamental, non-fundamental and any additional standards; examples of self-assessment and visit report responses. This is the final of three sessions that review the standards by section.


    Learning Objectives

    Following this session, learners will be able to:

    1. Understand Sections 6, 7, 8 and 10 of the CAPRA National Standards. 
    2. Understand how to prepare standard responses and gather evidence for these standards.
    3. Identify the fundamental standards for each of these sections.
    4. Determine the operational plans needed to meet these standards.




    NRPA Education online learning content is accessible for 180 days from the date of your registration. The learning content is available for registration for one year from the date of origination.

    Julie Parascondola

    Director of Parks, Recreation and Human Services | City of Kent, Washington

    Julie is the Director of Parks, Recreation and Human Services for the City of Kent, Washington. Prior to that, she spent 20 years in the Department of Parks and Natural Resources at Metro Parks Tacoma, Washington. Julie has been actively involved with CAPRA since 2011. She spent six years on the CAPRA Commission and has either mentored agencies, been a visitor, a visit chair, Commission lead or second in over 49 agency accreditations, helped re-write the 2014 CAPRA standards and has held several training sessions on accreditation. In 2014, Julie lead Metro Parks Tacoma through their first national accreditation with 100% of standards met and is now preparing her current agency through the process – giving her a unique external and internal perspective on the accreditation process. Julie has also completed NRPA’s Marketing and Revenue School, Executive Development School and Director’s School and is a Certified Park and Recreation Professional and Executive. She has a degree in Public Administration from North Carolina State University.

    ​Jennifer G. Schleining

    CAPRA Accreditation Manager, National Recreation and Park Association

    National Recreation and Park Association

    Jennifer G. Schleining, CAPRA Accreditation Manager for the National Recreation and Park Association, oversees the strategic direction and day to day operations for the CAPRA Accreditation Program including management of the accreditation process for agencies and related educational programming.  She has a Bachelor of Arts degree in Art History with a minor in Classical Studies from the University of North Carolina at Greensboro, a Master of Arts degree in Curatorial Studies and Art in Contemporary Culture from Bard College, Center for Curatorial Studies and a Certificate in Meeting and Event Planning from the University of North Carolina at Charlotte, Continuing Education Department. Prior to NRPA Jennifer served for 5 years as a Credentialing Services Specialist for the American Society of Appraisers.  Prior to that she held various fundraising and development positions for organizations including The Corcoran Gallery of Art, the National Association for Music Education (NAfME), Give a Note Foundation, Tudor Place Historic Home and Garden and The Madeira School. 

  • CAPRA Series, #4: Sections 4 and 5 of the CAPRA Standards

    Contains 3 Component(s), Includes Credits

    Join this 60-minute webinar to explore Sections 4 and 5 of the CAPRA Standards that cover human resources and financial management.

    Join us for this 60-minute webinar, in which our presenters will explore the CAPRA Standards provided in Sections 4.0 – Human Resources and 5.0 – Financial Management. The overview of each section will identify the number of standards included, outline which standards are fundamental and non-fundamental, provide examples of self-assessment and supply visit report responses. This is the second of three sessions that review the CAPRA Standards by section.


    Learning Objectives

    Following this session, learners will be able to:

    1. Understand Sections 4 and 5 of the CAPRA National Standards.
    2. Identify the fundamental standards in each of these sections.
    3. Determine the operational plans needed to meet these standards.




    NRPA Education online learning content is accessible for 180 days from the date of your registration. The learning content is available for registration for one year from the date of origination.

    Cory Styron

    Director Of Community Services | Los Alamos County, New Mexico

    ​Jennifer G. Schleining

    CAPRA Accreditation Manager, National Recreation and Park Association

    National Recreation and Park Association

    Jennifer G. Schleining, CAPRA Accreditation Manager for the National Recreation and Park Association, oversees the strategic direction and day to day operations for the CAPRA Accreditation Program including management of the accreditation process for agencies and related educational programming.  She has a Bachelor of Arts degree in Art History with a minor in Classical Studies from the University of North Carolina at Greensboro, a Master of Arts degree in Curatorial Studies and Art in Contemporary Culture from Bard College, Center for Curatorial Studies and a Certificate in Meeting and Event Planning from the University of North Carolina at Charlotte, Continuing Education Department. Prior to NRPA Jennifer served for 5 years as a Credentialing Services Specialist for the American Society of Appraisers.  Prior to that she held various fundraising and development positions for organizations including The Corcoran Gallery of Art, the National Association for Music Education (NAfME), Give a Note Foundation, Tudor Place Historic Home and Garden and The Madeira School. 

  • CAPRA Series, #3: CAPRA Standards: Sections 1-3 and 9

    Contains 3 Component(s), Includes Credits

    Explore the fundamental standards covered in four sections of CAPRA. This installment of the seven-part series will outline the specific CAPRA Standards provided in Sections 1.0 – Agency Authority, Role, and Responsibility; 2.0 – Planning; 3.0 – Organization and Administration; and 9.0 – Risk Management. Register today to receive an overview of each section, learn examples of self-assessment responses, and see visit report responses.

    The first of three sessions that will review the CAPRA Standards by section. This webinar explores CAPRA Standards provided in Sections 1.0 – Agency Authority, Role, and Responsibility; 2.0 – Planning; 3.0 – Organization and Administration; and 9.0 – Risk Management. The overview of each section will identify the number of standards included, outline which standards are fundamental and non-fundamental, provide examples of self-assessment and supply visit report responses.


    Learning Objectives

    Following this session, learners will be able to:

    1. Understand Sections 1-3 and 9 of the CAPRA National Standards.
    2. Identify the fundamental standards in each of these sections.
    3. Determine the operational plans needed to meet these standards.




    NRPA Education online learning content is accessible for 180 days from the date of your registration. The learning content is available for registration for one year from the date of origination.

    Michael Klitzing, CPRE

    Director, Carmel Clay Parks & Recreation

    Michael W. Klitzing, CPRE, the 2018 NRPA National Distinguished Professional, has been instrumental in expanding and enhancing parks and recreation in each of the communities he has served. A visionary leader, Michael transformed Carmel Clay Parks & Recreation into a national trailblazer in sustainability and inclusion. He brings the unique experience of an appointed and elected board member.

    ​Jennifer G. Schleining

    CAPRA Accreditation Manager, National Recreation and Park Association

    National Recreation and Park Association

    Jennifer G. Schleining, CAPRA Accreditation Manager for the National Recreation and Park Association, oversees the strategic direction and day to day operations for the CAPRA Accreditation Program including management of the accreditation process for agencies and related educational programming.  She has a Bachelor of Arts degree in Art History with a minor in Classical Studies from the University of North Carolina at Greensboro, a Master of Arts degree in Curatorial Studies and Art in Contemporary Culture from Bard College, Center for Curatorial Studies and a Certificate in Meeting and Event Planning from the University of North Carolina at Charlotte, Continuing Education Department. Prior to NRPA Jennifer served for 5 years as a Credentialing Services Specialist for the American Society of Appraisers.  Prior to that she held various fundraising and development positions for organizations including The Corcoran Gallery of Art, the National Association for Music Education (NAfME), Give a Note Foundation, Tudor Place Historic Home and Garden and The Madeira School. 

  • CAPRA Series, #2: Agency Roles and Responsibilities

    Contains 3 Component(s), Includes Credits

    In the second webinar of the CAPRA series, learn about the five steps in the CAPRA accreditation process, as well as the roles and responsibilities of your agency and your mentor.

    During this overview of the five steps in the CAPRA accreditation process, you will learn about the role your mentor will play and the different aspects of your role as the accreditation manager. Find out why it’s important to get several members of your agency involved and how to structure your team(s). Make sure to participate in this webinar since it includes an overview of the key documents required as part of your self-assessment and is a prerequisite for Parts 3 - 7 of the CAPRA webinar series.

    Learning Objectives

    Following this session, learners will be able to:

    1. Structure an agency accreditation team.

    2. Identify key self-assessment documents.

    3. Optimize relationship with CAPRA mentor.


    NRPA Education online learning content is accessible for 180 days from the date of your registration. The learning content is available for registration for one year from the date of origination.

    Troy Houtman, CPRE

    Director of Park and Recreation | City of Wichita, P&R Department

    Troy Houtman is the City of Wichita Park & Recreation Director and started in November of 2014. Troy brings over 30 years of experience to the job with previous working locations at the City of San Antonio and the City of Austin.  His background includes working in many areas of Parks and Recreation to include aquatics, youth and adult sports, golf, park maintenance, CIP projects, and general recreation programming.  Specifically, the depth of his experience involves development of partnerships, contract development, park development, budget management and employee development.

    Troy has attended the National Recreation & Parks Association Directors School and holds a certificate as a Certified Public Manager from the state of Texas and Certified Parks and Recreation Executive from the National Recreation & Parks Association and is a member of the American Academy for Park & Recreation Administration. In 2016 his agency, Wichita Park & Recreation Department became one of 172 CAPRA accredited agencies.  Troy also serves on the CAPRA Commission since 2019.  
        
    Several mentors have had a huge impact on Troy’s management style and desire to become a Parks & Recreation Director. These influences have shaped his vision of public service and the passion for delivering quality service to the community.  It is his belief that local government is the most important tool for creating and providing a high quality of life for its citizens. The function of the Park and Recreation Department is to enhance these opportunities and further develop pride in the community. The Park and Recreation Department is the most important department for outreach and cooperation with Wichita residents in order to achieve their vision of what the community should be and what programs should be offered.  

    His goals include more exposure for the department, more partnerships, more interaction with the community, more programs offered, upgrades to parks and park amenities.  All of these contribute toward the departmental goal of enhancing the quality of life in Wichita.

    Education:
    Texas State University- Master’s Degree in Public Administration 
    Northern Colorado University- Bachelors of Science in Business Accounting 

    ​Jennifer G. Schleining

    CAPRA Accreditation Manager, National Recreation and Park Association

    National Recreation and Park Association

    Jennifer G. Schleining, CAPRA Accreditation Manager for the National Recreation and Park Association, oversees the strategic direction and day to day operations for the CAPRA Accreditation Program including management of the accreditation process for agencies and related educational programming.  She has a Bachelor of Arts degree in Art History with a minor in Classical Studies from the University of North Carolina at Greensboro, a Master of Arts degree in Curatorial Studies and Art in Contemporary Culture from Bard College, Center for Curatorial Studies and a Certificate in Meeting and Event Planning from the University of North Carolina at Charlotte, Continuing Education Department. Prior to NRPA Jennifer served for 5 years as a Credentialing Services Specialist for the American Society of Appraisers.  Prior to that she held various fundraising and development positions for organizations including The Corcoran Gallery of Art, the National Association for Music Education (NAfME), Give a Note Foundation, Tudor Place Historic Home and Garden and The Madeira School. 

  • CAPRA Webinar Series, #1: What is CAPRA?

    Contains 4 Component(s), Includes Credits Recorded On: 07/30/2020

    Achieving CAPRA accreditation can help you become the best in the parks and recreation field. Learn how through this CAPRA introductory overview.

    During this overview of CAPRA, you will learn about the mission and purpose of the program as well as the many benefits accreditation can offer agencies and the communities they serve. Find out more about the role of the CAPRA Commission and the number of CAPRA accredited agencies nationwide. This webinar also highlights important resources that should be used throughout the CAPRA process. Make sure to participate in this webinar, since it is a prerequisite for Parts II - VII of the CAPRA webinar series.


    Learning Objectives

    Following this session, learners will be able to:

    1. Understand the mission and benefits of CAPRA accreditation.

    2. Identify the team roles in the CAPRA accreditation process.

    ​Jennifer G. Schleining

    CAPRA Accreditation Manager, National Recreation and Park Association

    National Recreation and Park Association

    Jennifer G. Schleining, CAPRA Accreditation Manager for the National Recreation and Park Association, oversees the strategic direction and day to day operations for the CAPRA Accreditation Program including management of the accreditation process for agencies and related educational programming.  She has a Bachelor of Arts degree in Art History with a minor in Classical Studies from the University of North Carolina at Greensboro, a Master of Arts degree in Curatorial Studies and Art in Contemporary Culture from Bard College, Center for Curatorial Studies and a Certificate in Meeting and Event Planning from the University of North Carolina at Charlotte, Continuing Education Department. Prior to NRPA Jennifer served for 5 years as a Credentialing Services Specialist for the American Society of Appraisers.  Prior to that she held various fundraising and development positions for organizations including The Corcoran Gallery of Art, the National Association for Music Education (NAfME), Give a Note Foundation, Tudor Place Historic Home and Garden and The Madeira School. 

    Laura T. Wetherald

    Bureau Chief, Recreation - Howard County, MD

    Laura is the Bureau Chief of Recreation at Howard County Recreation and Parks in Columbia, Maryland and she has been active in the profession for over 40 years. Laura began her career in Therapeutic Recreation and Inclusion. Laura has been the President of the Maryland Recreation and Parks Association and continues to be active each year on the Executive Council or Special Projects expanding her knowledge. She has been very active with the National Recreation and Parks Association as a member of the CAPRA Commission, CAPRA Agency Visitor Team and most recently as a trainer for the CAPRA and Visitor Training course. She has also served on several national committees including the National Inclusion Recreation Institute, NRPA Congress Host, Congress Leisure Tours Chair and NRPA Congress Program Committees. She has spoken locally and over the United States focusing on Recreation and Parks Administrative topics from back to basic skills to advanced programming topics. She has been an active member of LERN and has presented at the national conference as well as written articles for the web and publications. She serves as an active member of the LERN Recreation Council.  She displays passion for the professional and enjoys her career every day!