Facilitating Difficult Conversations

Through this audio-based Stepping Stone, learners will discover tactics they can implement to facilitate conversations in which participants may push back or become defensive to encourage their engagement. After listening to the audio, put your skills to the test by engaging with the optional Test Your Knowledge section and download the provided audio guide for future reference. 

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Video
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Facilitating Difficult Conversations Printable
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Test Your Knowledge
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Begin self-paced component package. Use this optional content to test your facilitation knowledge and skills.
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