Contact us at onlinelearning@nrpa.org and we will be happy to chat! 

To lookup or reset your password, please click here.

To obtain a transcript of your recent NRPA Online Learning history, please log in to your Online Learning Dashboard. In the right sidebar, click on "Profile" and select “Official Transcript and Member Profile.” Then select "View my CEUs" to see a full list of your online learning products, certifications, and CEUs, as well as print an official transcript and access certificates. 

Upon completing an NRPA Online Certificate Program, you will receive an email within 1-2 business days with a link to print your certificate, or you may download your certificate from your NRPA Member Profile. Select "View my CEUs" to see a full list of your online learning products, certifications, and CEUs, as well as print an official transcript and access certificates. Only certificate programs award certificates upon completion. 

Log into your Online Learning Dashboard, then select "My Learning Dashboard"! You will find your registered Online Learning Events in the "On-Demand Products" section. 

If you were previously registered for the live event that has a recording available, go to your Online Learning Dashboard, select the event, and click on “View Web Content On-Demand" icon on the right of the webpage to view the presentation. The recording should be available soon after the event for your viewing.  

While we are making every effort to deliver content over the variety of platforms, we do not have the ability to test courses for every platform and combination of browsers and will try our best to provide you the content, but provide no guarantee. Older courses may have difficulty with various systems, whereas the newer courses will likely be compatible with a broader spectrum of devices. Please feel free to contact onlinelearning@nrpa.org if you have difficulty with any product and we will be happy to try and troubleshoot any issues.