Innovating Accreditation: Leveraging AI and Analytics for CAPRA Success

Achieving and maintaining CAPRA accreditation showcases your department's commitment to delivering the highest level of service to your community. This session explores how Virginia Beach Parks and Recreation harnessed the power of data analytics and artificial intelligence (AI) to earn CAPRA reaccreditation in 2024. Attendees will gain practical insights into leveraging business intelligence tools, fostering data-informed decision making, and adopting a forward-thinking approach to accreditation. Whether you are pursuing CAPRA accreditation for the first time or looking to streamline your reaccreditation process, this session provides actionable strategies and innovative approaches to help your agency achieve excellence and drive lasting community impact.

Learning Objectives: 

1. Participants will understand how data analytics and AI can streamline the CAPRA accreditation process. 

2. Participants will gain practical insights into building a culture of data-informed decision making using business intelligence tools like Power BI. 

3. Participants will recognize best practices for using data analytics and AI to support continuous improvement and achieve strategic goals.

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Innovating Accreditation: Leveraging AI and Analytics for CAPRA Success
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CEU
0.100 CEU credits  |  No certificate available
0.100 CEU credits  |  No certificate available
You must register to access.

Brynn DiPaola

Strategic Initiatives Coordinator

City of Virginia Beach Parks & Recreation

Brynn DiPaola, CPRP, is the strategic initiatives coordinator with Virginia Beach Parks and Recreation, where he leads data and innovation efforts that enhance service delivery and operational impact. He holds a B.A. in psychology and a master’s in business analytics, blending behavioral insight with analytical expertise to drive strategic outcomes. DiPaola played a pivotal role in leveraging artificial intelligence and analytics to support the department’s 2024 CAPRA reaccreditation and is passionate about cultivating data-informed cultures in local government.

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