July Premier: Lead with Compassion…We’re All Human

Watch this train-the-trainer session, where we leverage our extensive expertise in workplace culture transformation, employee experience, and training development. Having spearheaded numerous initiatives to create inclusive and supportive workplaces, we strike the perfect balance between service excellence and employee well-being. 

This dynamic online learning event empowers participants to implement the Leading with Compassion framework within their organizations. It provides practical tools to navigate high-stress interactions while reinforcing a culture of safety and respect. Attendees will delve into strategies for de-escalation, behavioral tap-outs, and adaptable training methods, ensuring consistency across various environments. 

By the end of this session, participants will be equipped to cultivate a workplace where both employees and guests feel valued and secure. Don't miss this opportunity to enhance your organization's culture and create a truly supportive environment for all. 

Learning Objectives: 

1. After attending this session, attendees will understand how compassion-driven practices support both employee and guest experiences. 

2. After attending this session, attendees will gain confidence in training others to apply de-escalation and redirection techniques in tense/conflict situations and be able to identify the behaviors that signal the need for a "tap out" and escalation. 

3. After attending this session, attendees will develop a roadmap to implement the Legendary Experiences framework as part of their workplace culture strategy. 

This talk is available for 1 year from release date!