Diversity and cultural awareness explores the importance of developing a diverse, equitable, and ethical workplace. To instill an innovative and progressive workplace, it is important that leaders consider how to instill diversity into the organizational culture. This course will cover the following four areas:

• Defining culture, diversity, and inclusion; 
• Designing an inclusive environment for your organization both internally and externally;
• Managing community outreach; and
• Creating an ethical organization.

This product is one component of NRPA's Leadership Certificate Program.

Human Capital Management is part of NRPA's Leadership Certificate, and for best value it is suggested that you purchase the entire certificate package if you intend to complete the program. 

This course explores the characteristics of Human Capital Management.  Most park and recreation agencies spend half of their budget or more on labor costs.  As a result, it is imperative to receive a good return on investment in employees as they are an organization’s most important asset. Course outcomes:

• Creating an effective organizational culture;
• Developing effective teams;
• Leadership skills necessary for excellence in human capital management; and
• Creating a performance focused organization.

Strategic Thinking is part of NRPA's Leadership Certificate, and for best value it is suggested that you purchase the entire certificate package if you intend to complete the program. 

Strategic Thinking is a process that defines how you think about, assess, view, and create the future.  Leaders have the responsibility to include strategic thinking for themselves, their employees and the organization as a whole by applying these strategies for the part of the organization that they are responsible for.  The course is intended for all levels of leadership from agency directors and department heads to front line leaders and those aspiring to lead. The course covers the following topic areas: 

• Strategy and Leadership, or Creating a strategy-focused organization;
• There are two sections devoted to developing strategy; and 
• The final section will discuss how strategies are implemented.

Operational Leadership is part of NRPA's Leadership Certificate, and for best value it is suggested that you purchase the entire certificate package if you intend to complete the program. 

Operational Leadership represents best practices in creating effectiveness, efficiency, and accountability in operations from recreation and parks to park and facility planning and administrative support. Course outcomes:

How to lead a successful organization;
How to instill operational efficiency and effectiveness;
Measuring organizational performance; and
The public service motivation.