March Premier: What Does Your Pool Manager Really Need To Know?

This presentation, titled “What Does Your Pool Manager Really Need To Know?” by Keith Smith, provides a comprehensive overview of the core responsibilities involved in managing an aquatic facility. It covers the definition and expectations of a pool manager, along with the four major aspects of effective facility management: planning, organizing, leading, and controlling. Attendees will learn practical strategies for supervising lifeguards, handling time sheets, and maintaining health and safety standards. The session also addresses customer service, conflict resolution, and weather-related policies to ensure smooth operations and positive public interactions. Overall, the presentation equips participants with the knowledge needed to run a safe, efficient, and welcoming pool environment.

This talk is available for 1 year from release date!

Keith Smith

Administrator

Louisville Parks and Recreation Aquatics

With over three decades of experience in aquatics, I have dedicated 18 years to serving Louisville Parks and Recreation. I am a certified Lifeguard Instructor through the American Red Cross (ARC) for 30 years and have spent the past 25 years training Lifeguard Instructors through both the YMCA and ARC. My career reflects a deep commitment to water safety, professional development, and community service.

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