Uncomfortable Conversations: Why you need them and how to have them

Released August 2024! Be curious, not judgmental. Approach difficult conversations head-on and empathetically, not to assign blame but to better understand and create a welcoming work culture internally and inclusive experiences externally. The learning product "Uncomfortable Conversations in Parks and Recreation" delves into navigating the challenging discussions that surface in park and recreation settings and beyond. 

Leveraging insights from lived experiences on six continents with global organizations such as Disney, Olympics and TED / TEDx and utilizing communication lessons and social psychology, this course is designed for individuals working or volunteering in these areas. The curriculum emphasizes how to handle topics like inclusivity, environmental stewardship and cultural awareness with sensitivity and effectiveness.  

The goal is to empower learners with strategies for constructive dialogue and empathy, ultimately fostering an environment in park and recreation spaces where everyone feels welcome and a sense of belonging. This is vital for promoting community cohesion and ensuring equitable access to public amenities. 

This talk is available for 1 year after release date.

Learning Objectives:

1. The learners will be able to implement effective communication strategies to facilitate open and respectful dialogues about sensitive issues in park and recreation settings, ensuring conversations are inclusive and productive. 

2. The learners will be able to apply principles of empathy and cultural competence in their interactions with colleagues, stakeholders and the community, fostering an environment of understanding and respect within park and recreation management. 

3. The learners will be able to apply equity-focused assessment techniques to identify and mitigate systemic barriers within park and recreation environments, ensuring facilities and services are accessible and welcoming to all community members.