Supervisors' Management School

The Supervisors' Management School develops management and supervisory skills. The school will provide park and recreation professionals with the necessary tools to improve their ability to impact the day-to-day activities of their organization. For those who supervise employees, this school will provide a strong understanding of the principles of managing people and supporting co-workers and supervisors. 

Registration, Fees, and Dates

Registration is open for Supervisor's Management School, which will be help November 6-10, 2022.

Tuition, Room, & Board
NRPA Member Tuition: $748
NRPA Non-member Tuition: $798

Lakeside Wing Rooms: $2,108.87 per person single occupancy and $1,774.85 per person double occupancy 
West Wing Room: $2,028.25 per person single occupancy and $1,734.54 per person double occupancy
Byrd Wing Rooms: $1,970.66 per person single occupancy and $1,705.74 per person double occupancy

Non-Members add an additional $50 per person to the package price.

Includes four nights of lodging, four buffet breakfasts, three buffet lunches, Sunday & Monday buffet dinners, Wednesday banquet/plated dinner, daily coffee breaks, and five beverage tickets. Prices include all taxes and applicable fees.

Register Here

Save the date!
November 5-10, 2023
November 3-8, 2024
November 2-7, 2025

For more information on registration, contact Oglebay at ntc@oglebay.com

Who should attend?

This two-year program is well-suited for any park and recreation professional responsible for the supervision of employees.

Key Subjects Covered

  • Apply personal core characteristics to lead an organization with individual strengths.
  • Identify variables that shape and direct an organization.
  • Describe skills to manage the workforce individually and as a whole.
Year One Session TopicsYear Two Session Topics
Strengthening Supervisory Skills from the MBTIBuilding the Elusive High Performing Team
When to Lead When to ManageCoaching Difficult Employees
Selecting & Keeping the Right EmployeeManaging Yourself, Leading Others
Building TrustPlanning for the Unexpected: Managing Conflict and Crisis
Organizational Culture - Your Role, Your ResponsibilityUnderstanding Group Dynamics
Creating a Motivating Work EnvironmentThe Art of Negotiation
Effective Communication SkillsCultural Competency 
The In-Box: Challenge of Setting PrioritiesOur Profession: Identifying Trends for Future Impact
Managing PerformanceEthical Management

What do graduates say?

The SMS program for me was an invaluable asset. The knowledge I gained has helped me grow leaps and bounds in the past two years alone and has helped me to develop skills that will continue to help me grow through my career. Not only was the course work helpful, but I was also able to build my network and gain some friendships that I will have for a lifetime. In my opinion, the SMS program is a must have for every new and seasoned supervisor. Our main goal as supervisors is to be effective in how we lead. To do so, we must first educate ourselves so we can then educate others. There is no better way than the SMS program.” --Wyatt Richardson, Crew Chief I, Park Development Division at City of Durham, NC

No matter how long you have been in management, you will take away good information from the classes and your classmates.” --Frank Hackett, Parks Foreman at City of Ft.Lauderdale, FL

After attending the second year of SMS, I came back to work with a different perspective of my role as supervisor. I see how my leadership has changed and it has improved the dynamics of my crew. Not only that, my relationship with my boss is smoother because I understand the importance of my position and how to communicate my needs appropriately. I felt SMS provided new ideas for strengthening my leadership skill and tactics for managing people and time. Thank you!” --Patricia Greenberg, Environmental Resource Supervisor at Reston Association (Reston, VA)