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Is your BUT too Big?Contains 3 Component(s), 0.1 credits offered
A culture of excuses is not helping our current conditions. Challenging conventional thinking and pushing beyond comfort zones, this intensive and spirited session promises to be provocative and insightful.
“I don't have time." “The Council won't let us." “We don't have enough staff." A culture of excuses is not helping our current conditions. Challenging conventional thinking and pushing beyond comfort zones, this intensive and spirited session promises to be provocative and insightful.
President, 110%, Inc
Jamie has taught hundreds of professional development and training programs for agencies, at various continuing education schools, and at a number of state, regional, national and international conferences since 1996.
Jamie's provocative and engaging style is why she is sought after by so many within and outside of parks and recreation. Speaking to thousands each year, she brings a fresh, compelling, high impact, roll up your sleeves experience to each program she teaches.
Jamie's past experiences in collegiate athletics, as a parks and recreation professional and as a university faculty member have fed her passion to help others enhance their own talents and improve performance. Her current work as a trainer, consultant, and executive coach focuses on developing strategic leadership capabilities and organizational effectiveness. Her inherent ability to mobilize people towards a common purpose allows her to direct dynamic processes leading to impressive results.
Jamie is an active member of the National Recreation and Park Association having served in a variety of leadership capacities. She is a past President of the American Park and Recreation Society, and in 2008 was inducted as a Fellow into the American Academy for Park and Recreation Administration whose membership is limited to 125 practicing professionals and academicians from across the United States.
Leveraging Social Media as a Communications ToolContains 3 Component(s), 0.1 credits offered
In this session, you'll learn why social media can become an essential tool for customer service, augmenting program value, engaging your community and getting your fans to help market your programs and services for you.
Social media is great for telling your online audience about your programs, facilities and services, but have you considered using it to really talk with your customers? In this session, you'll learn why social media can become an essential tool for customer service, augmenting program value, engaging your community and getting your fans to help market your programs and services for you.
Parks & Recreation Director Tracy Parks & Recreation
André has worked for the City of West Sacramento's Parks & Recreation department 20 years and has been in the field for over 25 years. He has bachelors and masters degrees in Recreation Administration from Sacramento State University.
He teaches part-time in the Recreation, Parks and Tourism Department at Sacramento State University and is a Certified Park and Recreation Professional. He is a site visitor for the Commission for Accreditation of Parks and Recreation Agencies (CAPRA), and for the Council on Accreditation of Parks, Recreation, Tourism (COAPRT).
Zika: Get the buzz on protecting yourself and your communities.Contains 3 Component(s), 0.1 credits offered
In February 2016, the WHO declared the Zika virus a public health emergency of international concern (PHEIC). That same month, the CDC elevated its response efforts to a Level 1 activation – the highest response level it has. As an international public health emergency, Zika has the potential to dramatically affect park agencies.
In February 2016, the WHO declared the Zika virus a public health emergency of international concern (PHEIC). That same month, the CDC elevated its response efforts to a Level 1 activation – the highest response level it has. As an international public health emergency, Zika has the potential to dramatically affect park agencies. Fearful residents and elected officials may demand mosquito control immediately. What are currently the most successful methods for eradication? Where do these mosquitoes live and breed? What comprises a good communication and outreach strategy? How do you get all of the stakeholders to the table? How much is this going to cost? Two counties will share their strategies, tips and mistakes made while trying to stay ahead of this potential health emergency.
Division Director, Nature Preserves and Natural Resources Mecklenburg County Park and Recreation
Chris is responsible for management, strategic planning, and operations of the Nature Preserves Division, which incorporates Mecklenburg County's nature preserve system, Environmental Education, Outdoor Recreation and the Natural Resources Sections. The Division of Nature Preserves and Natural Resources protects,manages and interprets Mecklenburg County's properties designated as Nature Preserves. The 26 Nature Preserves protect the county's biological resources and natural areas, while providing opportunities for environmental education, nature-based programs, and outdoor recreation. The Division's staff offer more than 5,000 programs annually, perform natural resource management, maintain more than 30 miles of nature trails, 7,400 acres, 3 nature centers, and a public campground. He has a Bachelor of Arts in Biology from UNC-Charlotte, a Master of Science in Applied Ecology and Conservation Biology from Frostburg State University in Maryland, and was designated as one of the Charlotte Business Journal's “40 Under 40" in 2004. He spent 12 years in private consulting before joining Mecklenburg County in 2009. His professional interests include aquatic and terrestrial habitat restoration, freshwater fisheries, stream restoration and stabilization and protected species management.
Division Chief, Public Affairs and Community Partnerships Maryland-National Capital Park and Planning Commission, Montgomery Parks
Kristi Williams moved to Montgomery County, MD during the cold, cold winter of 2015. She kept warm by burning dated program guides and dreaming of moving program marketing to digital formats. She is diligently working to keep her tree-saving dream alive! Her previous experience includes forays into the digital realm for Louisiana Economic Development, the Louisiana Association of Business and Industry, and the Park and Recreation Commission for the Parish of East Baton Rouge (BREC). While at BREC, her marketing team won NRPA's Overall Kudos Marketing Award for three consecutive years.
Williams held leadership positions in the Public Relations Society of America and the Southern Public Relations Federation. She is an accredited public relations practitioner and a certified parks and recreation professional with more than two decades of experience. She is a current member of the Maryland Recreation and Park Association.
She has two degrees from Louisiana State University, a Bachelor's degree in Political Science and a Master's degree in Political Communication. While she lived in Louisiana, she learned to fear and love our friend, the mosquito.
Natural Resources Manager Maryland-National Capital Park and Planning Commission, Montgomery Parks
Jai Cole has 15 years of experience in Park and Recreation and is currently the Natural Resources Manager for M-NCPPC, Montgomery County Department of Parks. Cole supervises Natural Resources staff in Montgomery Parks who are tasked to manages the stewardship of 457 miles of streams, 26,000 acres of forest and more than 500 lakes, ponds and stormwater management facilities and devices in the 38,000 acre 5 time NRPA Gold Medal Award winning park system. Cole specializes in biological monitoring of streams, stream restoration, and the environmental review of projects being designed and built both internally and by external agencies on parkland.
Cole reviews plans from concept through final design to ensure that environmental impacts are limited, the design is beneficial, the goals are feasible, and construction access routes and planned construction practices are minimal. I assist project managers in designing and permitting projects to comply with Federal, State, and County environmental and forest conservation laws, policies and plans. Cole serves as the primary point of contact for question, concern, and issues from other agencies, residents, politicians and environmental advocacy groups related to environmental issues. Her section also manages both the Department's Phase II NPDES permit and its NPDES Industrial Permit as well as provides GIS support to both the Park Planning and Stewardship Division and the Department as a whole.
Cole has taught a Freshwater Ecosystems course in the USDA Graduate School for 4 years, taught 'Fundamental Ecological Principles' for the Maryland Master Naturalist program 3 times, has presented to Montgomery County watershed groups on various topics involving Natural Resource Management and stream health and I have presented over 30 times to the Montgomery County Planning Board.
RIP Employee EngagementContains 3 Component(s), 0.1 credits offered
Employees want to be happy, not engaged. Let's remove the buzzwords and create an environment that allows staff to do what you hired them to do - be successful!
Like so many other overused HR buzzwords, it's time to send "employee engagement" to its death. There are still meetings going nowhere, committees doing nothing and initiatives on hold. Worse is that the group of people you're trying to engage - the employees - aren't even included in the initiatives, strategic visions meetings and other hoopla. Employees don't need or want to be engaged. They want leaders and managers who listen to ideas, mentor and coach, truly empower staff to deliver and create a work environment that fosters creativity, progress, fun and more. Employees want to be happy, not engaged. Let's remove the buzzwords and create an environment that allows staff to do what you hired them to do - be successful!
RECESSitator, Recess At Work
Since 2001 Rich DiGirolamo has worked with organizations looking to enhance thinking, create healthier and happier work environments, build better teams, design new programs, and create better relationships with customers, staff, volunteers and peers. He has worked with Parks & Recreation professionals since 2006 in the areas of engagement, program development and implementing creative and fun working environments. As a professional speaker he has utilized first-hand the techniques in his programs to keep his clients engaged; referring him and hiring him back. In short, he walks his talk.
Rich is a Past President of the New England Chapter of the National Speakers Association where he used many of the ideas in his presentations to keep the board of directors and general membership engaged in the organization. He managed to do this in a time when association membership was waning in every industry. Rich has authored articles, published four books, and has appeared in the news – nationally and internationally; CBS Sunday Morning filmed one of his programs as part of a larger story on the importance of Play in people of all ages; and how it is used as a learning/engagement tool.
Celebrated the third Thursday every June is Recess At Work Day; a fun opportunity to improve employee wellness, morale, and engagement. Rich is the founder/creator of this movement. Recess at Work Day has received attention and coverage by Sports Illustrated, USA Today and supposedly the Wall Street Journal (he received several calls from people, but never got hold of the article.) Rich is also the Founder/Chief Cook & Bottle Washer of the nonprofit organization DoubleDDiner.org Inc.; an organization dedicated to helping fight hunger in the United States. DoubleDDiner.org has been cited by Parade Magazine and International Creativity/Innovation Experts for it's unique and fun approach to fighting hunger.
Rich speaks internationally. His programs are presented to Corporate and Government Audiences, as well as Professional and Trade Associations. He uses a highly interactive and engaging approach to working with audiences. His clients range from Fortune 10 to the smallest of nonprofits. Their comments include words and phrases like “innovative,” “creative approach”, “a fun way to learn a boring topic” and “delivered so much more than we expected.”
Recreation Programming HacksContains 3 Component(s), 0.1 credits offered
“I got this great idea from the NRPA Conference....” After viewing this idea-packed session, you'll be the one saying these words to your co-workers back at the office. Out of the 60+ recreational program ideas that are shared, you'll be sure to find a “must do” for your community.
“I got this great idea from the NRPA Conference...." After viewing this idea-packed session, you'll be the one saying these words to your co-workers back at the office. Out of the 60+ recreational program ideas that are shared, you'll be sure to find a “must do" for your community. The course will feature an introduction to military recreation and new and innovative programming ideas that are being done at military installations around the world.
Recreation Director, U.S. Navy Morale, Welfare, and Recreation
Mrs. Elisabeth Weaver is currently the Head of the Recreation Division of the Morale, Welfare and Recreation (MWR) Department, Naval Station, Great Lakes. In her role as Recreation Director she oversees various high profile programs, such as the Liberty Program, The Loft and RTC Recreation Centers, Ross Theater, the Special Events Department, Sponsorship, Library, Outdoor Recreation and Marina, Community Recreation, and the Information, Tickets and Travel Office (ITT) which provide a recreation program that meets the needs of a total base population of more than 20,000. Ms. Weaver also oversees many other programs and projects for the local MWR Command, including the Great Lakes Internship Program.Mrs. Weaver has been with the MWR Department since January of 2003. After completing her under-graduate internships with MWR at the Naval Air Station in Keflavik, Iceland and at NSA Bahrain, she served a term as a park guide for the National Park Service at Carlsbad Caverns, in New Mexico. In January of 2005 she was hired on at Great Lakes as the Liberty Enlisted Sailor Program Coordinator and Assistant Facility Manager. After a promotion in August 2005, she took over the position of Special Projects Coordinator. During this position, Mrs. Weaver completed a 5 month special assignment deployment onboard the USNS MERCY during a humanitarian mission to south west Asia. She served the Navy as a “Fun Boss” (Afloat Recreation Specialist) and coordinated liberty port visits, tours, hotels, and recreational programs for the crew while they were underway. After a series of promotions, in January 2009, Mrs. Weaver was promoted to her current position. Mrs. Weaver was awarded the Naval Station Civilian Employee of the Year for 2006. Ms. Weaver was also awarded the Chicago Federal Executive Board Employee of the Year for 2007. In 2008, Mrs. Weaver received the John Pat Harden Practitioner Award from the Armed Forces Recreation Society. Ms. Weaver also received Supervisor of the Quarter for Naval Station Great Lakes in 2010. Most recently, in 2012, she was recognized by the National Recreation and Park Association (NRPA), and received the Armed Forces Recreation Network Rising Professional Award.
Mrs. Weaver holds a Bachelor's Degree in Recreation, Parks and Leisure Services from Minnesota State University in Mankato. She also holds a Master's Degree in Management and Leadership from Webster's University, St. Louis, MO. In addition, Ms. Weaver is a certified facilitator for CSCR Star Service, FFR Genuine Leadership, FFR Workskills and FFR Workload Management Training Courses. She regularly facilitates training for the employees of the Fleet and Family Readiness organization at Great Lakes. Mrs. Weaver is also a Navy F&FR Intern Mentor. Mrs. Weaver is a member of Armed Forces Recreation Network (AFRN) and holds a position as vice chair on the network leadership team. In addition Ms. Weaver is an active member of the National Recreation and Parks Association (NRPA), and the International Festivals and Events Association (IFEA).
Diana “DJ” McCluskey
MCCS Department, MCAS Miramar
I graduated from San Diego State University with a degree in Recreation Systems Management. I did an internship at NAS Miramar and then was hired a few months later. Have worked at NAS Miramar and now at MCAS Miramar. I have done a variety of jobs from recreation aid, recreation center programmer, assistant manager and manger, to Outdoor adventure center manager, assisted in the catering office, over saw the Enlisted and Officers' Clubs' entertainment, over saw the food services in the enlisted club and then back to my passion running the recreation center. I currently run The Great Escape, the active duty enlisted recreation aboard MCAS Miramar.
Activities/Classes/programs I have facilitated: MCCS World Class Customer Service (for over 8 years), "Are you listening?" (for 4 years), worked with Robin Vannes (USMC MF) on educating MWR Marines (3 sessions), PMEs for units (size 10 - 150 Marines and Sailors), assisted in presenting a training session for joint services training. briefings to include and not limited to: Welcome aboard briefs, FOD/FRO talks, Educator's Workshop Tours, Emcee for Children's Christmas Carnival and Spring Family Fun Day, Coordinate and facilitate safe driving sessions at annual Health Fair. Acted as interim SMP Coordinator for MCAS Miramar (conducted meetings, presented information on a variety of MCCS events/programs). Presented with SMP executive committee at the 2016 SMP Symposium.
Personal Trainings/certifications include: Certified Program Planner (LERN), Including Customers with disabilities in MCCS programs, LSFM, Emotional Intelligence Training, The Leadership of Mentorship, Effective Communicator, Effective Manager Conflict Management and Confrontation, Joint Services Conference, Portable Rock Wall Climbing Certification (front range), Career Building Strategies in High Change Environments, Creative Teaching Techniques part 1, The 4 Roles of Leadership (Covey), Executive Skills Development Course, Four Lenses, 5 Choices, 7 Habits, Recreation Manger's Course (US Army - MWR), Benefit based Program (NRPA), Recreation Program Manager's Course (US Army), Mid- Management Professional Development (U of Ark), Controlling Alcohol Risks Effectively (CARE), Commercial Sponsorship, Single Sailor & Teen Program, Management of Clubs and Messes, Single Sailor/Special Events Programmers Workshop
I am a recipient of the John "Pat" Harden Award for recreation programming (AFRS award)
Cultivating an Exceptional Relationship with those that Govern YouContains 3 Component(s), 0.1 credits offered
This session will show you how to cultivate a positive relationship with those that are ultimately responsible. Navigating the waters of political storms can be the difference between those that are successful and those that are not.
Every park and recreation department manager is governed by either an elected or appointed body. It is virtually impossible to move your department forward if this relationship is negative. This session will show you how to cultivate a positive relationship with those that are ultimately responsible. Navigating the waters of political storms can be the difference between those that are successful and those that are not.
Executive Director, Charleston County Park and Recreation Commission
Tom O'Rourke is the Executive Director of the Charleston County Park and Recreation Commission. Tom's Agency has been nationally recognized for operating an ever-expanding park system without the reliance on tax increases to fund growth. Tom has the direct oversight responsibility for over 10,000 acres of parkland consisting of a very diverse offering of parks, programs and services. Prior to joining Charleston County PRC, Tom was the Director of the Mt. Pleasant Recreation Department in Mt. Pleasant South Carolina, and also worked as Manager of the Sports and Recreation Division for Seamon Whiteside and Associates a Landscape Architect and Engineering firm. Tom's first job was as a high school Athletic Director and Coach. Currently Tom spends a significant amount of time educating park and recreation professionals. In the past three years he has spoken at 13 different State Association Conferences and has presented sessions at 13 NRPA Congresses. He is on the Board of Regents at the NRPA Revenue School, The NRPA Directors School and a past member of the Supervisors Managements School Board. Tom is the Chair of the Clemson University Parks Recreation and Tourism Management Advisory Board, the Charleston Area Conventions and Visitors Center Board of Directors and the Chair of the Charleston Area Sports Commission Board of Directors. Recreation is his profession, but his passion has always been coaching. Tom coaches Track and Field at the High School level and his area of expertise is the Pole Vault.
Signed, Sealed, Delivered: 7 Non-negotiables of Customer ServiceContains 3 Component(s), 0.1 credits offered
While advanced communication both streamlines and complicates our lives, these seven customer service “nonnegotiables” will transport you and your team to a new level of service.
What your customers do not tell you is just as, if not more, important than what they do. Yet, so many companies ignore the glaring emails and aggravated customers, settling for mediocre. While advanced communication both streamlines and complicates our lives, these seven customer service “nonnegotiables" will transport you and your team to a new level of service. Drawing on more than two decades in the hospitality industry, Gail shares her passion and best practices for service leadership that will keep your internal and external customers coming back for more!
Gail Lowney Alofsin
President, Authentic Measureable Performance
Gail Lowney Alofsin is a keynote speaker, author, university professor, executive coach and sales & marketing consultant.
Gail is the author of Your Someday Is Now – What are you Waiting for? focused on work/life integration, leadership and living life to the fullest. Published in April 2014, 100% of sales of the book have been donated to non-profit organizations raising over $30,500 to date.
Gail currently serves as the Director of Corporate Partnerships & Community Relations for Newport Harbor Corporation, a leading hospitality company based in Newport, Rhode Island, focused on the Newport International Boat Show sponsorships. Prior to this, Gail served as the Director of Corporate Partnerships for Newport Harbor Corporation from 2005 to 2014. From 1988 - 2004, Alofsin served as the Director of Sales, Marketing and Public Relations of the Newport Yachting Center, a division of Newport Harbor Corporation, developing the waterfront event site from one event to over 100 events while increasing corporate sponsorship sales 5700%! Her responsibilities in addition to the partnership sales and fulfillment included the core event concepts and execution, advertising, marketing, operations and public relations. The events included the Polar Seltzer Great Chowder Cook-Off, Nantucket Nectars Sunset Music Series (a summer concert series featuring national artists), the Newport Waterfront Irish Festival, the AquafinA Taste of Rhode Island and the NBC-10 International Oktoberfest! Gail was also on the team that created the community focused Sovereign Bank Family Skating Center. Gail also worked on The ESPN Extreme Games, Sports Illustrated 50th Anniversary Tour, Health Magazine Feel Great Festival and Tall Ships Festivals. Clients included: Southwest Airlines, Celebrity Cruises, Karma Wellness Water, Sebago Footwear, Volkswagen, Jaguar/LandRover, Dodge/Ram, Guinness Import Company, Mercedes-Benz, AquafinA, Pepsi, Amica Mutual Insurance, Stop & Shop Supermarket Co, etc…
Gail is a graduate of Tufts University. She has a certificate in Leadership from Bryant University. She has been an adjunct professor at the University of Rhode Island since 1999, teaching in four different departments – Journalism, Public Relations, Library Science and Communications.
Gail serves on the Martin Luther King Jr. Center, St. Michael's Country Day School and Salve Regina University Advisory Boards. Past board appointments include the Sovereign Bank RI Advisory Board, Newport Public Library, Leukemia Society and 10 years on the Newport County Convention and Visitors Bureau board. She has been a volunteer for her family's non-profit organization, the Haitian Health Foundation (HHF) since 1982 for three decades.
Gail hosts an hour long radio show via 3G Broadcasting titled: “Leadership at ALL Levels.” She is a contributing writer for IFEA's i.e. magazine. In addition to writing articles, she has a monthly column – “Leadership at ALL Levels.”
Gail resides in Newport, Rhode Island and travels whenever possible with her pilot husband, John and son Samuel, a left handed pitcher!
Building Strong Voter Support for Bond Ballot MeasuresContains 3 Component(s), 0.1 credits offered
Joliet Park District Director of Planning and Parks,Larry Burich, and George K. Baum & Company's Senior Vice President, Paul Hanley, will discuss a four-phase public outreach strategy that resulted in 70% voter approval of funding for a new recreation center in an underserved area of Joliet, a new indoor training facility and improvements to more than 20 parks district-wide.
Why are some park districts obtaining strong voter support for capital improvements, while others are failing miserably? What steps are winning districts taking to improve their chances of success at the polls? What is the four-phase public outreach approach that was used by Joliet Park District and many other public entities in 2014 to obtain strong voter support for capital improvements? Joliet Park District Director of Planning and Parks,Larry Burich, and George K. Baum & Company's Senior Vice President, Paul Hanley, will discuss a four-phase public outreach strategy that resulted in 70% voter approval of funding for a new recreation center in an underserved area of Joliet, a new indoor training facility and improvements to more than 20 parks district-wide.
Senior Vice President, George K. Baum & Company, Denver, CO
Director of Planning and Parks, Joliet Park District, Joliet, IL
Advancing Racial Equity in Parks and RecreationContains 3 Component(s), 0.2 credits offered
This is an interactive and engaging learning experience with a focus on specific tools that provide a common foundation for our work to advance racial equity.
Across the country, public servants grapple to redefine government. Park and recreation agencies are uniquely positioned to lead the development of a more inclusive democracy, transform government, and advance racial equity. To do so effectively, we need a common understanding of terminology, including equity, implicit and explicit bias and individual, institutional and structural racism, and we need to be able to develop and implement effective strategies. This will be an interactive and engaging learning experience with a focus on specific tools that will provide a common foundation for our work to advance racial equity.
Director of the Government Alliance on Race and Equity, Alliance on Race and Equity, Seattle, WA
Julie Nelson is the Senior Vice-President at the Center for Social Inclusion and Director of the Government Alliance for Race and Equity (GARE). She is also a Senior Fellow at the Haas Institute for a Fair and Inclusive Society at the University of California, Berkeley. GARE is a national network of government working to achieve racial equity and advance opportunities for all. Nelson is the former Director of the Seattle Office for Civil Rights where she provided vision and hands-on leadership for Seattle’s Race and Social Justice Initiative. She has 25 years of experience working for local, regional and federal government, including with Seattle’s Human Services Department, Administrative Services and the utilities; Housing and Urban Development; and Pima County Community Services in Tucson, Arizona. She has a Masters Degree in Economics from the University of Washington, and has served on the boards of many non-profits and is involved with groups working for racial equity.
Community Outreach and Access Manager, Minneapolis Park & Recreation Board, Minneapolis, MN
Professor of Practice, College of Natural Resources, North Carolina State University, Raleigh, NC
Play For All- Creating an Inclusive Destination ParkContains 3 Component(s), 0.1 credits offered
This session will share with you how Round Rock bridged these two concepts and created the award winning Play for All Park. Attendees will hear about the Play for All Park from concept and design, implementation, fundraising and marketing strategies, programming and learning opportunities and the positive impact the park has made on the Round Rock community.
Every community has individuals with disabilities or various limitations. Every community has parks and playgrounds. Have you ever thought how effectively play and socialization can occur for an individual with disability or limitation in your current playground/park? Have you ever thought how an individual with disability or limitation could learn and grow within a playground/park structure? This session will share with you how Round Rock bridged these two concepts and created the award winning Play for All Park. Attendees will hear about the Play for All Park from concept and design, implementation, fundraising and marketing strategies, programming and learning opportunities and the positive impact the park has made on the Round Rock community.
Assistant Director of Parks and Recreation, City of Round Rock - Parks and Recreation Department, Round Rock, TX
Director of Parks and Recreation Department (PARD), City of Round Rock, Round Rock, TX