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  • In Pursuit of Resiliency: Positioning your Agency for Long-term Financial Success

    Contains 4 Component(s), Includes Credits

    Recording of NRPA Live Stream Event! Join us to hear the strategies used to build a more resilient agency, in all areas from administration and programming to maintenance and environmental stewardship, will be shared.

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    Park and recreation agencies today are under ever increasing pressure to provide more services, but struggle to receive the tax support necessary to fund what is demanded of them. Departments that adopt, embrace, and leverage a more entrepreneurial stance will be best positioned to succeed over the long term, including during the next inevitable economic downturn, while providing exceptional programs and services to the public. 

    This session will highlight how one department transformed itself from being 80% tax funded to becoming over 80% self-sufficient in its operations, a feet it has accomplished since 2011. We will have an honest discussion on the pros and cons of being a high cost recovery agency, sharing some of the unexpected challenges faced. Strategies used to build a more resilient agency, in all areas from administration and programming to maintenance and environmental stewardship, will be shared.


    Session Length: 1.25 Hours

    Credit: 0.1 CEU



    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

    Kurtis Baumgartner, CPRE

    Monon Community Center Director, Carmel Clay Parks & Recreation

    Kurtis Baumgartner, CPRE, is the Assistant Director for Carmel Clay Parks & Recreation. Kurtis oversees a $13 million annual operating budget and ensures that that the department operates at a high-level of cost-recovery. At its peak time during the year, Kurtis leads upward to 600 staff providing high level service and sales to members, guests, and the community.

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    Michael Klitzing, CPRE

    Director, Carmel Clay Parks & Recreation

    Michael W. Klitzing, CPRE, the 2018 NRPA National Distinguished Professional, has been instrumental in expanding and enhancing parks and recreation in each of the communities he has served. A visionary leader, Michael transformed Carmel Clay Parks & Recreation into a national trailblazer in sustainability and inclusion. He brings the unique experience of an appointed and elected board member.

  • Innovative, Inexpensive, and Interactive Aquatic Programs: Improving and Developing Programs for Success!

    Contains 4 Component(s), Includes Credits

    Recording of NRPA Live Stream Event! This session provides participants with a plethora of programming ideas that range from simple to complex in order to generate and maintain participants’ interest in their aquatic facility. Ideas are shared that meet the needs of aquatic operators from a wide variety of facilities.

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    Stuck in a rut? Looking for new program ideas for your aquatic facility? Want to update current programs to bring in new customers? Don’t have a lot of money to spend? Want to keep both your participants and staff excited and motivated? In this session, participants are provided with a plethora of programming ideas that range from simple to complex in order to generate and maintain participants’ interest in their aquatic facility. 

    Ideas are shared that meet the needs of aquatic operators from a wide variety of facilities. Session participants will be given the tools they need to introduce their patrons to novel programs that re-invigorate their interest in their local aquatic facility. Marketing techniques and tips for re-developing current programs are provided. Finally, techniques for developing staff excitement and buy-in of new programs are reviewed and discussed.




    Session Length: 1.25 Hours

    Credit: 0.1 (Group B eligible)


    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

    Dr. Keith Fulthorp

    Assistant Professor, California State University, Long Beach

    Keith has over 20 years of experience with in the recreation profession, and is currently an Assistant Professor at Cal. State Long Beach. His presentations focus practical applications of evidence based practice, specifically in team building and recreation management.

    Dr. Laurel Richmond

    Assistant Professor, California State University, Long Beach

    Dr. Richmond is a faculty member at California State University, Long Beach. Her research interests include access to leisure spaces.

  • 2019 Health & Wellness Bundle

    Contains 3 Product(s)

    In alignment with our Health and Wellness pillar, this session bundle explores the mental health topics that made an impact at the NRPA 2019 Annual Conference.


    imageThis session bundle highlights how mental health is positively impacted by physical activity and community support.  These powerful sessions were originally presented at the NRPA 2019 Annual Conference and explore how Parks and Recreation agencies can and DO improve mental health and strengthen their communities.


    Included in this bundle are the following sessions:

    Building Resilient Youth: Responding to Trauma, Substance Use and Mental Health Challenges in Out-of-School Time Programs

    Parks and Recreation Supporting Mental Health Challenges

    Suicide Talk; a Conversation to Create Awareness


    Credit: 0.3 CEU  


    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

  • 2019 Alternative Revenue Streams Bundle

    Contains 3 Product(s)

    Explore avenues to generate revenue in this NRPA 2019 Annual Conference bundle. Topics discussed include how to increase sponsorships, self-sufficiency plus the components of successful local Park Foundations.

    imageHear how one department transformed operations from being tax-funded to self-sufficient and the steps another park district followed to increase park sponsorships. The components of successful local Park Foundations or Friends of the Park Groups are also explored. These sessions were originally presented at the NRPA 2019 Annual conference and outline the steps you can follow to increase your revenue.


    Included in this bundle are the following sessions:

    How to Start, Build, and Grow your Local Park Foundation

    In Pursuit of Resiliency: Positioning your Agency for Long-term Financial Success

    Prospecting to Profits: Generating Revenue for your Park with Sponsorship


    This session will explore the importance of LOCAL Park Foundations and / or LOCAL Friends of the Parks Groups across the United States, and explore the common components of successful local Park Foundations or Friends of the Park Groups. We will also discuss the important strategies that will help appeal to those in the room that are in the start- up phase of their foundations as well as help those who need to revitalize or strengthen already existing Local Park Foundations or Local Friends of the Parks organizations. The focus for all foundations will be to create more relevance within their communities, greater connectivity with their park department, agency , or district, and an understanding that successful park foundations are governed through strategy and involved citizens and volunteers who have respect for those strategies.

    Park sponsorships from prospecting to closing the deal. The presentation is designed to be applicable for the smallest parks to the largest. Including a step by step process to help park districts generate additional revenue. With the steps outlined, each individual will leave the session with a template for how to start a sponsorship program or increase sponsorship revenue. This is a recorded session from NRPA Live 2019.

    one department transformed itself from being 80% tax funded to becoming over 80% self-sufficient in its operations, a feet it has accomplished since 2011. We will have an honest discussion on the pros and cons of being a high cost recovery agency, sharing some of the unexpected challenges faced. Strategies used to build a more resilient agency, in all areas from administration and programming to maintenance and environmental stewardship, will be shared.

    Credit: 0.3 CEU  


    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

  • 2019 Climate Resiliency Bundle

    Contains 3 Product(s)

    This bundle provides valuable steps and tools to increase your community's resilience. Hear from NRPA 2019 Annual Conference speakers how they have (and you can too!), demonstrated that their role in community resilience is critical.

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    This NRPA 2019 Annual Conference bundle includes the steps and resources to to improve climate equity, public green spaces, and capacity development to natural disasters.



    Included in this bundle are the following sessions:

    Creating, Improving, Protecting, and Advocating through Sustainable Private/Public Partnerships

    How to use Public Parks to Improve Climate, Health, and Equity Outcomes

    Responding to Disaster; The Role of Parks and Recreation


    Credit: 0.3 CEU  


    NRPA Education online learning content is accessible for 180 days from the date of your registration. The learning content is available for registration for three years from the date of origination.

  • Responding to Disaster; The Role of Parks and Recreation

    Contains 4 Component(s), Includes Credits

    Join us to hear the goals of the Operation Recreation Response initiative include helping agencies proactively develop capacity to natural disasters through better management practices.

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    Hurricanes, tornadoes, flooding, wildfires, earthquakes...Natural disaster events happen. Goals of the Operation Recreation Response initiative include helping agencies proactively develop capacity to natural disasters through better management practices. ORR has several layers: 1) Before an event - Emergency preparedness through proactive planning and assessments; 2) During the event, aligning mutual aid type assistance and providing services to those affected, including staff; and 3) After the event - Providing assistance to rebuild and repair park and recreation assets. We will cover tools, best practices, and innovations for preparation and response


    Session Length: 1.25 Hours

    Credit: 0.1 CEU


    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

    Linda Smith

    Interim Director of Parks and Recreation, Town of Chapel Hill

    Linda Smith is a parks and recreation professional particularly skilled in budgeting, business, industry, events, and planning. Linda received her Bachelor’s from SUNY Cortland and her Master’s from UNC Chapel Hill. Linda spent 15 years at the Town of Cary's Parks, Recreation and Cultural Resources. Linda is currently Interim Director, Parks and Recreation, for the Town of Chapel Hill.

  • How to use Public Parks to Improve Climate, Health, and Equity Outcomes

    Contains 4 Component(s), Includes Credits

    Join this NRPA Live recorded session as urban parks leaders from across the country will discuss how they are using parks, trails, and greenspaces to help cities address the challenges posed by a warming climate.

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    The Fourth National Climate Assessment painted a stark picture about the impacts of climate change. Cities are already facing multi-faceted challenges due to rising temperatures, from urban heat islands to public health. In low-income communities with poor access to parks and trails, these threats can intersect and amplify each other with dire consequences. In this session, urban parks leaders from across the country will discuss how they are using parks, trails, and greenspaces to help cities address the challenges posed by a warming climate. Well-designed greenspaces can absorb stormwater, reduce air temperature, create carbon-free transportation methods, and improve public health. Particular focus will be given to how GIS-based data tools can improve climate equity by optimizing green investments to protect a city. This recorded session was presented at NRPA Live 2019.


    Session Length: 1.25 Hours

    Credit: 0.1 CEU


    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

    Taj Schottland

    Climate-Smart Cities Program Manager, Green Infrastructure, The Trust for Public Land

    As a leader of The Trust for Public Land's Climate Program, Taj works with diverse cross-sector partnerships to advance the implementation of multiple benefit green infrastructure projects in communities on the front lines of climate change. He has over seven years of experience working as a climate adaptation specialist, project manager, and restoration ecologist.

    Willis Winters

    Director, Dallas Park and Recreation Department

    As the Director of the Dallas Park and Recreation Department since 2013, Willis leads one of the nation’s largest municipal park systems. Dallas’ 23,242 acres of park land include 388 parks, 13 lakes, 41 recreation centers, 149 miles of hike and bike trails, Fair Park, the Dallas Zoo, the Trinity Audubon Center, and the Dallas Arboretum. He has oversight of 937 full-time employees and manages an $85.3 million annual operating budget, with a capital budget in excess of $40 million annually. Willis has been with the Dallas Park and Recreation Department since 1993.

    Molly Plummer

    North Texas Parks for People Program Manager, The Trust for Public Land

    Molly works within the North Texas program of The Trust for Public Land, where she led the development of Smart Growth for Dallas, a GIS-based initiative to improve the environmental, social, and economic resilience of Dallas. Her work has led to on-the-ground implementation of climate-resilience strategies, including the planting of 1,000 trees in one of the city's largest urban heat islands.

    Wende David

    Senior Conservation Program Manager, NRPA

    Wende David is the Senior Conservation Program Manager at the National Recreation and Park Association (NRPA) where she leads its Green Stormwater Infrastructure (GSI) portfolio.  Wende works to improve environmental and social outcomes in communities through promoting and advancing green infrastructure projects and partnerships within parks. 

    Wende holds a B.S. in Environmental Policy & Behavior from the University of Michigan and is currently interested in leveraging solutions at the intersection of climate resilience, social equity, and health.  

    Since she started in March 2018, Wende has helped secure over $1M in program funding including a major federal grant that helped develop a new health program focus for NRPA. Wende provided strategic direction around the development of NRPA’s climate resilience initiatives and is helping to establish NRPA as a though-leader in this space through nation-wide convenings, professional networks and articles.  As an experienced non-profit leader with over 20 years of practice in the environmental field, Wende has successfully overseen community outreach programs and fundraising campaigns, helped set the strategic direction for a variety of community-based organizations, and served in a leadership capacity with a variety of volunteer groups. Wende holds a B.S. in Environmental Policy & Behavior from the University of Michigan and is currently interested in leveraging solutions at the intersection of climate resilience, social equity, and health.

  • The Vision and the Visual: Creative/Artist Partnerships in Parks and Recreation

    Contains 4 Component(s), Includes Credits

    Learn from three Parks and Recreation professionals in how including artists in the process of creating programs or facility planning can lead to new and unexpected successes.

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    Learn from three Parks and Recreation professionals in how including artists in the process of creating programs or facility planning can lead to new and unexpected successes. Case studies will include collaborations between artists and recreational agencies, artist inclusion in capital improvement projects, and leveraging a creative process to encourage community engagement.
    Presenters will also discuss how to recruit artists, define project expectations beneficial to both parties, and how to maximize the potential for fruitful collaborations. In addition, we will examine the following questions: what does a successful integrated art program look like in our sector? How do you define project goals when you include an artist? How can an artist's voice influence the project development process?



    Session Length: 1.25 Hours

    Credit: 0.1 CEU


    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

    Liesel Fenner, ASLA

    Public Art Program Director, Maryland State Arts Council

    Coming soon!

    Rosa Chang

    Artist & Senior Adviser for the Natural Dye Initiative, Maryland State Arts Council

    Coming Soon!

    Andy Dailey

    Cultural Arts Program Supervisor, City of Kettering

    Andrew Dailey plans and oversees over 400 programs for Rosewood Arts Centre each year. His initiatives, including community events for children and the arts, attract several thousand participants each year. His recent accolades include Distinguished Alumni Award from Wright State University, Special Way Award from the City of Kettering, and the Ohio Arts Council Individual Excellence Award.

    Shayna McConville

    Division Manager of Cultural Arts, City of Kettering Parks, Recreation and Cultural Arts

    Laura Connelly

    Environmental Park Projects Manager, Parks & People Foundation

    Laura Connelly is a project manager at the Parks & People Foundation, a non-profit in Baltimore City whose mission is to unite Baltimore through parks. She and her team work with stakeholders to deliver high-quality new parks and park improvements to Baltimore neighborhoods from engagement, visioning, and design, through permitting, implementation, and continuing sustainability. Prior to work on the parks program, she managed a multi-million dollar suite of urban stormwater retrofit/green infrastructure projects to improve water quality and provide uplift to City residents in disinvested neighborhoods. Before joining Parks & People, Laura worked at the Maryland Department of Natural Resources as a stream biologist and then a planner in restoration financing and policy on the Chesapeake and Atlantic Coastal Bays Trust Fund. In addition to managing project design, permitting, and implementation, Laura works with public, private, and civic partners on policy and planning efforts to leverage social, economic, and environmental outcomes. Laura holds a B.S. in Biology from Washington College and an M.S. in Environmental Sciences and Policy from Johns Hopkins University.

  • What’s in Your Water? Avoiding Water Quality Incidents

    Contains 4 Component(s), Includes Credits

    Brush up on the latest changes to the Model Aquatic Health Code and discover the latest chemical-handling practices and disinfection technologies to prevent incidents at your park. This high level course will review some of the incidents that have occurred and how to avoid them.

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    Learn what shouldn’t lurk in your lagoon. Water-related pathogen outbreaks or chemical exposure incidents and their causes can be treated. Brush up on the latest changes to the Model Aquatic Health Code and discover the latest chemical-handling practices and disinfection technologies to prevent incidents at your park. We all want to go home safely, whether it is from our jobs, or from a fun day playing with the kids at the park. Unfortunately, injuries to employees and patrons have occurred from exposure to pathogens and chemicals at water parks and other aquatic facilities. 

    This high level course will review some of the incidents that have occurred and how to avoid them. Chemical incident and pathogen outbreak statistics will be presented. We will also discuss the latest in codes such as the Model Aquatic Health Code that are written to protect our employees and patrons.
    Attn: AFO Certified Professionals - this session eligible for Group "A" CEU Credit renewal.



    Session Length: 1.25 Hours

    Credit: 0.1 CEU; Group A eligible


    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

    Ellen Meyer, PhD

    Manager of Product Safety and Government Affairs, Innovative Water Care, LLC

    Ellen is Product Safety and Government Affairs Manager with Innovative Water Care, LLC. She has a PhD in chemistry and has been working in water treatment for over 25 years. Ellen is a former chair of the Recreational Water Quality Committee of APSP. She has served on the Technical Review and cyanuric acid ad hoc committees for the Model Aquatic Health Code and the NSF task group for pool chemical evaluation.

  • Suicide Talk; a Conversation to Create Awareness

    Contains 4 Component(s), Includes Credits

    Join the conversation to increase connections and reduce the risk of suicide. Everyone can be a part of the conversation and help to create strong and healthier communities.

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    Suicide is a community, health issue. Current statistic show that veterans, white men 65 and older, LGBTQ and teens as some of the highest risk groups. However, research also tells us that depression, one of the leading contributors to suicidal ideation, can be reduced with physical activity. Additionally, the ability to make connections with other people also reduces risk. 

    Although suicide can be a very scary and difficult topic for many people to discuss, only an open and honest conversation about the issue of suicide helps remove the stigma and taboo. Every single person can participate in this type of conversation which helps to create a strong, positive community that encourages ‘help-seeking’ behavior for people that might be at-risk.



    Session Length: 1.25 Hours

    Credit: 0.1 CEU



    NRPA Education online learning content is accessible for 180 days from the date of your registration.  The learning content is available for registration for three years from the date of origination.

    Lori A. Hoffner

    Speaker ~ Trainer ~ Consultant, Supporting CommUnity, Inc.

    Since 1997, Lori A. Hoffner has worked with multiple community organizations, agencies and programs, providing information, training and consultation.  Her work of positive relationship building supports both internal and external customer relations which ultimately impacts the financial bottom line of any organization.   

    For eight years, Lori served as an elected official as a member of the Board of Directors of a local park and recreation district in Colorado.  During the time that she served in that capacity, she helped to shape decisions and policies relevant to the organization that enhanced relationships between the staff, Board of Directors and community at large. Serving as the Citizen Representative for the Parks and Recreation Mid-West Council, Lori has participated on the NRPA national forum and has encouraged national, state and local leaders to recognize the value and importance of parks and recreation in the communities they serve.  
    By providing educational workshops that provide philosophies and examples of support, cooperative relationships and recognition, Lori is matching the needs of organizations with information and researched practices that motivates individuals to implementing ideas immediately. Lori has a great deal of fun with her audiences, engaging them in thought provoking exercises and encouraging intentional, positive practices every day.

    Additionally, Lori provides training to adults and youth surrounding the issue of suicide prevention and intervention and is a Consulting ASIST and SafeTALK trainer.  She has her B.A. in Psychology and is a former member of the Jefferson County Public Schools Foundation Board of Directors.